i1Malaysia › Guides
i1Malaysia Deposit and Withdrawal Guide
An i1Malaysia deposit starts from RM1 and the minimum withdrawal is RM30. This guide covers the payment methods, the steps to deposit, how to withdraw, and what to do if a payment does not show in your wallet.
i1Malaysia deposit methods
- Online banking – transfer from your Malaysian bank account.
- E-wallet – Touch 'n Go eWallet, Boost, GrabPay and ShopeePay.
- DuitNow QR – scan the QR code with any banking or e-wallet app.
- Telco reload PIN – pay with a prepaid reload PIN.
How to make an i1Malaysia deposit
- Log in to your account. If you do not have one yet, follow the register guide first.
- Tap Deposit.
- Choose a payment method.
- Enter the amount. The minimum is RM1.
- Follow the payment instructions shown on screen and complete the payment in your banking or e-wallet app.
- Go back to your account and refresh the balance to see the deposit.
How to withdraw from i1Malaysia
- Log in and tap Withdraw.
- Enter the amount. The minimum withdrawal is RM30.
- Check that the bank account details are correct and confirm.
If you claimed a bonus, its rollover requirement has to be met before the bonus funds can be withdrawn.
Deposit not showing in your wallet?
- Refresh your balance.
- Check your banking or e-wallet app to confirm the payment went through.
- Keep the payment receipt, then send it to customer service through Live Chat, which is open 24 hours a day.
Deposit safety tips
- Only pay to the account or QR code shown on the deposit page at that moment. Payment details can change, so do not reuse old ones.
- Pay from an account in your own name so withdrawals can be matched to you.
- Set a budget before you play and do not deposit more than you can afford to lose.
